Question 1

How do I book a one-off clean?

Accepted Answer

Fill in the booking form with your details, preferred date, and any extras. We'll confirm the booking quickly.

Question 2

How much time should I book?

Accepted Answer

Most 2 bedroom homes need around 3 hours to stay clean weekly.

Question 3

Do you provide carpet cleaning machines?

Accepted Answer

No. Carpet cleaning is limited to vacuuming only, we don’t use specialist carpet cleaning machines.

Question 4

Do I need to be at home during the cleaning?

Accepted Answer

Not required. You can give us access instructions or be there at the start and return when we finish.

Question 5

Can I add extras such as fridge or oven cleaning?

Accepted Answer

Yes. Extras simply add extra time to your booking, charged at the same hourly rate, no separate fixed fee applies.

Question 6

What if the cleaning takes longer than expected?

Accepted Answer

We plan to finish within the booked time. If more time is needed, we'll inform you before continuing.

Question 7

How do I pay for the service?

Accepted Answer

Payment is via bank transfer after the clean. We'll send you the payment details when the job is complete.

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